Effective Secretarial Skills Course
About Course
The Effective Secretarial Skills course equips participants with essential competencies for success in secretarial and administrative roles. Topics include organizational skills, communication techniques, time management, and office technology proficiency. Through practical exercises and expert guidance, participants learn to enhance productivity and support organizational efficiency effectively.
Course Objective
The Effective Secretarial Skills course aims to equip participants with essential competencies for success in secretarial and administrative roles. Participants will improve organizational skills, enhance communication techniques, master time management, and develop proficiency in office technologies to support organizational efficiency.
Course Content
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Introduction to Secretarial Roles
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Organizational Skills
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Communication Techniques
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Time Management Strategies
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Office Technology Proficiency
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Handling Confidential Information
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Problem-Solving and Decision-Making
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Professional Development and Networking
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Practical Exercises and Role-Playing
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Review and Assessment
Training is in English. Participants should have a basic comprehension of the English language.
Exam & Certifications
The Knowledge & Human Development Authority (KHDA) Ministry of Dubai approves the course.