Course Objective

This course is to review and refresh the implications of error, the organisation's safety culture, its procedures and safety policy and methods of communication.

Course Content

• Introduction to human factors

• Human performance & limitations

• Error models and theories

• Implications of errors

• Stress, Fatigue and other variables affecting Human Performance

• Avoiding and managing errors.

• Managing Human performance through Procedures, information, tools and practices

• Teamwork & Professionalism

• Communication

• Organization’s HF Program

• Safety Culture / Organizational factors

Training is in English. Participants should have basic comprehension of the English language.

Exam & Certification

• Course is approved by the Knowledge & Human Development Authority (KHDA) Ministry of Dubai.