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IATA Foundation in Travel and Tourism with Amadeus Diploma

About Course

In a rapidly changing environment, airports have to adapt to economic downturns, technological changes, market changes, airline commercial deregulation, and the worldwide trend to convert airports from government organizations to more business-like entities. These pressures have or have had or are having significant effects on the way airports do business, not only from a financial perspective but also from an operational standpoint. In these challenging times, and with emerging competition from other airports and other modes of transportation, it is of the utmost importance that airports recruit and provide employees and managers with the best available knowledge and skills. This course was prepared to provide you with a solid overview of the airport operations field and with tools to apply your knowledge and skills to your airport. It is designed to be useful not only for your own benefit but also to help you make better decisions for your organization.

Course Objective

Upon completing this diploma, you will have the skills to:

  • Know the history of aviation and understand the role airports play in the economy

  • Discover the various airport customers and partners

  • Gain knowledge about the multiple operational and business functions of airports

  • Acquire the tools to apply your knowledge and skills to your airport environment

Course Content

The key topics that are covered during this diploma include:

  • Operational functions of the airport

  • Rescue, firefighting and other support services

  • Airport issues and challenges

  • The future of airports

  • Technological developments


  • Recently appointed airport staff

  • Travel industry staff

  • Newcomers to the industry

Course Exam & Certification


  • Exam Method: Online exam with remote supervision by IATA

  • Exam Format: Multiple Choice questions, Closed Text Book

  • Number of questions: 100

  • Time Allowance: 3 hours

  • Passing Grade: 60% correct answers

  • Distinction Grade: 90% correct answers

  • Number of exam attempts: 2


Certifications


  • An IATA & KHDA Certificate is awarded to participants successfully passing the final exam.

  • Dangerous Goods Regulations Certificate will be awarded which is approved by the Federal body of UAE General Civil Aviation Authority {GCAA}

  • Internship at Ras Al-Khaimah International Airport, UAE