Course Objective

Upon completing this course you will have the skills to:

• Define the cabin crew profession, its origins and current practices

• Identify aircraft types and relevant cabin crew functions

• Identify aircraft types and relevant cabin crew functions

• Identify aircraft types and relevant cabin crew functions Recall emergency ad safety procedures

Course Content

Upon completing this course you will have the skills to:

• Introduction to the airline industry and aircraft

• Crew member coordination and communication

• Customer service and managing passenger interactions

• Safety and emergency procedures (with virtual cabin walkthrough – narrow and wide body aircraft)

• General philosophy of for the carriage of dangerous goods and the risks associated with their transport on board an aircraft

• Awareness on security-related issues

• Security and dangerous

• Proficient in both spoken and written English; knowledge of other languages is a plus.

• Future members of the cabin crew

Course Exam & Certification

• Exam Method: Online exam with remote supervision by IATA

• Exam Format: Multiple Choice questions, Closed Text Book

• Number of questions: 100

• Time Allowance: 3 hours

• Passing Grade: 60 correct answers

• Distinction Grade: 90 correct answers

• Number of exam attempts: 2

Certifications

• An IATA & KHDA Certificate is awarded to participants successfully passing the final exam.

• Dangerous Goods Regulations Certificate will be awarded which is approved by the Federal body of UAE General Civil Aviation Authority {GCAA}

Internship at Ras Al-Khaimah International Airport, UAE