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IATA Airport Ramp Services with IGOM

About Course

The aircraft servicing and ground handling basics you need to start a career on the ramp. Ramp handling services ensure the efficient turnaround of aircraft so that flights stay on schedule. This course offers an introduction to ramp services as well as the ground handling standards and safety requirements you need to know to work safely on the ramp. Whether you are new to the industry or a recent recruit, this course provides a solid foundation for further professional development in the field of ground operations.

Course Objective

Upon completing this course you will have the skills to:

  • The ground operations working environment

  • The ground operations working environment

  • The departments of an airport and how they work together

  • Basic safety and security for efficient operations

  • Procedures for key aircraft ground servicing tasks

  • Procedures for key aircraft ground servicing tasks

Course Content

Upon completing this course you will have the skills to:

  • Introduction to the airside environment and airport ramp services

  • Aircraft characteristics and turnaround plan

  • Cleaning, catering and other services

  • Ground service equipment

  • Standard operating procedures

  • Airside safety

  • Ramp security awareness

  • Future developments in the sector of ramp services


  • Anyone interested in pursuing a career with an airline or ground service provider

  • Recently recruited airline, airport and ground handling staff

Course Exam & Certification


  • Exam Method: Online exam with remote supervision by IATA

  • Exam Format: Multiple Choice questions, Closed Text Book

  • Number of questions: 100

  • Time Allowance: 3 hours

  • Passing Grade: 60% correct answers

  • Distinction Grade: 90% correct answers

  • Number of exam attempts: 2


Certifications


  • An IATA & KHDA Certificate is awarded to participants successfully passing the final exam.

  • Dangerous Goods Regulations Certificate will be awarded which is approved by the Federal body of UAE General Civil Aviation Authority {GCAA}

  • Internship at Ras Al-Khaimah International Airport, UAE