Root Cause analysis (RCA)

Course Objective:

Root cause analysis (RCA) involves searching backwards from an undesirable effect (or problem) to its cause(s) and addressing those causes. While the term “Root Cause” implies that there is a single cause for a problem, often multiple causes interact and work together to trigger the problem. The root cause analysis task is to identify potential causes, determine which cause or causes are root causes and address those root causes to ensure the effect (the problem) does not recur. RCA is important because if a problem has occurred once, it most likely will occur again. However, if the root cause is found and addressed, future occurrences of the same problem CAN BE PREVENTED! Root cause analysis and corrective action is the key to preventing future problems.

Who should attend?

The course is designed for trainees with minimal exposure to the regulatory structure. It is also beneficial for the professionals already working in UAE civil aviation environment to refresh their knowledge and catch up with recent changes.

Training Content

• Introduction and Objectives
• Introducing Root Cause Analysis and Accident
• Investigation & Tools
• Systematic Approach
• Analyze risk / Ensure Conformity
• Direct Causes and Root Causes
• Identifying Direct Causes
• Recognizing that a piece is missing from the quality system
• Identifying the Source of Root Causes
• Exercise 1 – Scenarios
• Questionnaire

About Certification and Accreditation:

Course is approved by the Knowledge & Human Development Authority (KHDA) Ministry of Dubai.