Soft Skills Training

Course Outline

• Assertiveness Skills
  Preview
• Body Language
• Customer Service Training
• Fact Finding & Information Gathering
• Fundamental Selling Technique
• Handling Difficult Guest having Complicated Issues
• Office Administrative Assistant Workshop
• Planning and Prioritizing
• Sales & Marketing
• Sales Excellence Workshop
• Supply Chain Management
• Train the Trainer
• Communication for Success
• Facilitation skills
• Interview Skills for Employment
• Effective Secretarial Skills
• Letter of Credit (LC) & Bill of Lading (BL)