Course Objective:
This course will provide to develop a truly engaging, responsive, strong and flexible communication style in:
- Understanding of the importance of effective communication personally and professionally
- The understanding of essential components of effective communication
- The ability to recognize flaws in their own communication style
- Communicate effectively by using words, tone and posture
- Techniques to build rapport easily
- Express ideas fluently through conversation
- Use assertiveness to bring out the best in one’s communication
Who should attend:
Anyone who wants to communicate effectively in their personal and professional life.
Training Content
- Types of communication
- Ethical and unethical communication
- Communication cycle
- Communication Channel
- Written communication
- Non-verbal communication
- Formal communication
- Informal communication
- How to achieve effective communication
- Benefits of being a good listener
- Ineffective communication
- Formula to successful business
- Results of effective communication
About Certification and Accreditation
Course is approved by the Knowledge & Human Development Authority (KHDA) Ministry of Dubai.
