Course Objective:
This sales training workshop covers every critical phase of selling and gives you enhanced skills in listening and prospecting, which you need to succeed as a professional salesperson today.
- Identify the behaviour and skills of a successful sales professional
- Describe different types of selling models
- Identify elements of the sales framework
- Understand prospecting basics and be able to conduct a sales call
- Use a customer-cantered selling approach to provide value
- Choose a closing technique to earn the business
- Complete a formula to achieve sales goals
- Manage the customer relationship on an on-going basis
- Develop an action plan to apply your new skills
Who should attend:
Salespeople, sales support, as well as potential candidates for sales positions who want to build and revitalize their existing selling skills.
Training Content
- The four communication skills
- Tips and techniques for becoming an effective listener
- Pinpointing the sources of qualified prospects
- Locating the true decision maker and other influential people
- The typical prospecting call
- Managing gatekeepers and working with voice mail
- Definition and objectives of each step of the process of sales call.
- Greeting and Headlines
- Feeling confident in front of new customers
- Presenting the product.
- Handling Objections regarding a product.
- Closing a successful sales call.
- Maintaining good relations with customers.
About Certification and Accreditation
Course is approved by the Knowledge & Human Development Authority (KHDA) Ministry of Dubai.
