Facilitation skills

Course Objective:

This course provides adult learning principles, proper practice and preparation to successful facilitation. How to foster learner engagement and enthusiasm, address the needs of all learning styles, questioning techniques, and manage participant behaviors.

As a result of completing this facilitation training course, delegates will:

• Appreciate the benefits and applications of facilitation in the workplace.
• Be able to differentiate between process and content facilitation.
• Identify the core practices and skills required for effective facilitation.
• Understand how to stimulate group participation and positively handle conflict.
• Consider the uses of a range of techniques contained within the ‘Toolkit’.
• Develop their facilitation skills through ‘live’ practice sessions

Who should attend:

This facilitation training course will be beneficial for those who attend or lead a variety of meetings, wish to become more effective at guiding people to solve problems and make decisions, need to help teams overcome their blockages whilst achieving ‘buy-in’ and commitment to future actions and want to develop their interpersonal skills when working with others.

Training Content

• Introduction to Facilitation
• Facilitation Roles and Responsibilities
• Process and Content Facilitation
• Core Practices and Skills Required
• Handling Conflict

About Certification and Accreditation

Course is approved by the Knowledge & Human Development Authority (KHDA) Ministry of Dubai.